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Trust and security

How CoreCx protects every conversation: the standards we use, the limits we publish, and how to reach us if you find a problem.

Security controls

Protection at every layer.

Encryption at rest

AES-256-GCM per recording, with keys wrapped by post-quantum ML-KEM.

Key custody

The master key is split between two of your people, with offline recovery.

In transit

Modern TLS and encrypted media between every component.

Audit

Tamper-evident logs, and every search, play, download and export recorded.

Hardened hosts

FIPS crypto policy, SELinux enforcing and CIS Level 2 settings from first boot.

Supply chain

Signed offline installers with checksum files, software bills of materials and a vulnerability gate on every release.

Published limits

What we claim, and what we do not.

Security teams deserve the limits as well as the features.

AreaTodayDirection
Post-quantumFIPS 203 ML-KEM in the key manager and recorder, with a hybrid modeBroader hybrid defaults
FIPS validationFIPS crypto policy on CoreCx EL. No FIPS 140-3 module certificate is claimed.Under review
Hardware security moduleSoftware applianceHardware-backed master key
Key manager availabilitySingle node with offline custodian recoveryClustering
Vulnerability assessmentPublished, with no known applicable vulnerabilities in shipped componentsIndependent penetration test
Sign-inDirectory and single sign-on, with one-time codes on the wallboardMulti-factor sign-in on every console
Your data

Your data stays with you.

CoreCx never sends your data back to us or to anyone else. Your data stays where you put it.

  • On-premise deployments need no cloud account at all
  • On-premise AI models are delivered with the installer and run on your servers
  • Licences are signed files, so nothing is checked over the internet
  • Backups and archives go only to storage you choose
  • Report a security issue and we acknowledge it within two business days
For healthcare

Protecting patient information

Healthcare deployments keep patient data inside the hospital group and under its control.

Healthcare solutions
  • Inside the network. HealthForce, recording and AI run in the group’s cloud or on its own servers
  • Your keys. Patient recordings are sealed with keys held by the hospital group
  • Consent first. Offers are only sent to patients who have agreed to receive them
  • Full audit. Every patient interaction is logged for review

Get the security pack

Our vulnerability assessment, security reference and published limits, ready for your review.