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Orchestrate

iFlux Wallboard

Design a board in minutes, pair any TV with a code, and watch queues, agents and platform health update every second.

Event to screen: ≤1.5 sRefresh: Every 1 s

Real-time visibility on every floor screen.

Design without a developer

A 12 by 8 grid with drag, resize, thresholds, undo and auto-arrange.

Eleven live widgets

Queues, agents, state mix, waiting calls, interval and trunk bars, health, ticker, clock and message.

Always trustworthy

Values refresh every second.

Capabilities

What iFlux Wallboard does for you

Design without a developer

A 12 by 8 grid with drag, resize, thresholds, undo and auto-arrange. Start from floor, supervisor or operations templates.

  • Grid designer
  • Thresholds and colours
  • Three templates

Eleven live widgets

Queues, agents, state mix, waiting calls, interval and trunk bars, health, ticker, clock and message.

  • Queue and agent views
  • Trend bars
  • Ticker and alerts

Always trustworthy

Values refresh every second. A stale feed is flagged within ten seconds while the last good numbers stay on screen.

  • 1-second refresh
  • Stale-feed warning
  • Automatic recovery

Private by default

No caller numbers on any display or in history. Local users with TOTP, roles, scope and audit.

  • No caller numbers
  • TOTP sign-in
  • Roles and audit
≤1.5 sEvent to screen
Every 1 sRefresh
11Widgets
10 sStale warning
Integrations

Works with what you run

iFlux Contact Centre eventsREST and WebSocket APIsMetrics for your monitoring stack
Security

Built in, not bolted on

  • TOTP for local users
  • Role and scope per user
  • Every change audited
Use cases

Where iFlux Wallboard makes the difference

iFlux Wallboard · Floor supervisor

A live floor that can be trusted

The problem

Wallboards freeze silently, and nobody knows whether the number on the screen is from now or ten minutes ago.

How CoreCx solves it

Values refresh every second. A stale feed is flagged within ten seconds while the last good numbers stay visible, and the display recovers on its own.

How this differs

Bundled CCaaS boards are refreshed on the vendor’s schedule and fail without warning. CoreCx shows the age of every number.

iFlux Wallboard
iFlux Wallboard · Data protection officer

Floor screens that never leak a caller’s number

The problem

Wallboards on a shared floor expose caller numbers to everyone who walks past.

How CoreCx solves it

No raw caller numbers appear on any display or in stored history, and local users sign in with TOTP under roles and scope.

How this differs

Most boards show whatever the feed carries. CoreCx strips personal data before it reaches the screen.

iFlux Wallboard

Put iFlux Wallboard to work on your own infrastructure

A pilot against your real telephony, on your hardware, in days.

Frequently asked questions about iFlux Wallboard

What does iFlux Wallboard do?

Design a board in minutes, pair any TV with a code, and watch queues, agents and platform health update every second.

Can iFlux Wallboard run on-premise or in your own cloud?

Both. Most customers install it on-premise from a signed offline bundle, with no internet connection needed. You can also bring your own cloud and run it in your own cloud subscription. Wherever it runs, it never sends your data back to CoreCx.

What does iFlux Wallboard integrate with?

iFlux Contact Centre events, REST and WebSocket APIs, Metrics for your monitoring stack.

How is iFlux Wallboard secured?

TOTP for local users. Role and scope per user. Every change audited.