Home/Solutions/By need

Retire a legacy recorder

Retire the legacy recorder without losing a single call.

Zero-miss migration

From problem to proof

The problem

Switching recorders means years of recordings stranded in a system nobody wants to keep paying for.

How CoreCx solves it

Read-only extraction at up to a million calls a day, reconciled with six counters, a signed source-versus-destination study and a decommission checklist.

How this differs

Vendors export in bulk and leave reconciliation to you. CoreCx proves zero-miss, call by call, before the old system is switched off.

Outcome

Decommission with a signed study in hand.

Related use cases

iFlux Secure Search & Replay · Compliance, legal

Replay a 2019 call for the regulator in minutes

The problem

Old recordings sit in archive formats that only the original vendor can play.

How CoreCx solves it

A multi-tenant replay portal with stereo lanes, waveform, legal hold and an audit of every search and play, for as long as retention requires.

How this differs

Legacy replay needs the legacy licence. CoreCx replays any migrated call from a modern browser.

iFlux Secure Search & Replay

Start with retire a legacy recorder

We scope it with you, install a pilot and prove it on your own data.